Shipping & Returns

Quick Order Procedure

  We accept the following methods of payment & Shipment :
DUBAI, UAE,EMIRATES, KUWAIT, BAHRAIN, MIDDLE EAST, AFGANISTHAN, BANGLADESH, NEPAL,SRILANKA, MAYANMAR, NETHERLANDS, SOUTH AFRICA AND MANY MORE.

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Shipping Prices & Delivery Times
Orders place before 12:00 noon (PT) will ship the same day your order. Orders placed after 12:00 noon (PT)  will be shipped the following business day.

Shipping Charges:- 22 US$
International
Please note that we cannot ship to certain countries due to legal restrictions. We encourage you to provide an email address and phone number in case problems arise. You may be held responsible for customs or other fees upon your shipment's arrival to your country.

International orders are processed and shipped within two business days. Unless there is a problem with clearing customs, international shipments will be delivered within one to two weeks of the day they are shipped, though they may actually arrive sooner.

Please Note: Orders to Canada must be shipped via International Service.

 

Tracking Your Order
Contact the carrier directly and they will look it up using your tracking number.

You can also visit the Adultvibes UAE Order Status Page, where you will enter your Order ID. You will also enter your email address if you are not logged in. Please be sure to use the email address you used when you placed your order.

If your shipment tracking number confirms delivery but you have not received your package, please contact your carrier. Adultvibes UAE is not responsible for refunds or replacement shipments on orders where the shipment tracking confirms delivery.

 

Address Changes
If you need to edit or change the shipping address for your order, please contact service@adultvibesuae.com as soon as possible. There is a $15 charge for address changes made after the package has already shipped.

 

Undeliverable Orders
Undeliverable orders due to incorrect address information or missing address information ie: apartment number, suite or floor number etc. (including 2Day and Overnight orders that are sent to PO boxes and refused orders), will be returned to the Adultvibes UAE distribution center and charged a $15 returned package fee in addition to freight charges.

If you provided an e-mail or phone number when you placed your order, a customer service representative from Adultvibes UAE will contact you. At that time, you will be given the choice of providing an alternate shipping address or getting a refund or store credit. Refunds and store credits will be given for the product purchased and any applicable taxes, but will not include shipping charges. The returned package fee will be deducted from the balance owed.
Please Note: Shipment time guarantees do not apply in the case of undeliverable packages.

 

Back Orders
Adultvibes UAE does not accept orders for items that are not currently in stock. In the unlikely event that such an order is placed, we will immediately ship all in-stock items, and will ship the backordered item as soon as it is available. If the backordered item will be delayed more than one week, we will issue a refund for that item.

 

Cancelled Orders
In the event you need to cancel your order, you will receive a store credit code. Sorry, NO REFUNDS.

 

Definition of a Business Day
All shipping times are based on business days. Business days include all weekdays, but not weekends or federal holidays. For example, Overnight orders placed on a Thursday before 12:00 PM Pacific time should arrive on the next business day, Friday. Overnight orders placed after 12:00 PM Pacific time on Fridays will be processed the next business day, Monday, and arrive the business day after tha

Shipping 

Shipping is currently done through EMS. Shipping to anywhere in DUBAI, UAE,EMIRATES, KUWAIT, BAHRAIN, MIDDLE EAST, AFGANISTHAN, BANGLADESH, NEPAL,SRILANKA, MAYANMAR, NETHERLANDS, SOUTH AFRICA 22US$.

PLEASE NOTE: There is no shipping of products on weekends.

Orders will be shipped the same business day (Monday - Saturday) or the following business day if the order is placed on a weekend. It will take 7-10 business days depending upon the destination location.


Shipping to Internationally

Delivery service may vary to the DUBAI, UAE,EMIRATES, KUWAIT, BAHRAIN, MIDDLE EAST, AFGANISTHAN, BANGLADESH, NEPAL,SRILANKA, MAYANMAR, NETHERLANDS, SOUTH AFRICA AND MANY MORE or to other international countries due to the customs and duties of those countries. If there are any duties or customs, it will be the responsibility of the receiver.


Discreet Packaging
For your privacy, we ship discreetly in plain boxes or standard issue boxes from the carriers with a return address of "AST INDIA VENTURE."

Orders are packed in plain unmarked boxes. Your privacy is guaranteed. We do not sell or share your e-mail address or personal information with other companies.


Out of Stock Items

Items not in stock at our main warehouse will be checked for availability in our Retail Stores. If unsuccessful, you will be notified via email. At this time, we may suggest other suitable items of a similar nature for replacement of the original product requested. Credits or back orders can also be discussed at this time.


Refunds and Returns

Due to the nature of the products we sell, we do not accept any returns. The products are tested by 2 people before they are shipped out to ensure that they are functional and working. All refused packages are subject to 50% restocking fee.


Why Buy From Us

1. Prompt, quality shipping via EMS from www.adultvibesuae.com India's State of the Art Facility.

2. Experienced Customer Service Representatives.

3. Product knowledgeable sales representatives to assist you via phone and email.

4. Your security is a top priority with www.adultvibesuae.com. No information will be sold to a third party company.

5. Competitive Pricing in DIRHAM & US$..

6. Using our partnership with EMS, we ship anywhere in DUBAI, UAE,EMIRATES, KUWAIT, BAHRAIN, MIDDLE EAST, AFGANISTHAN, BANGLADESH, NEPAL,SRILANKA, MAYANMAR, NETHERLANDS, SOUTH AFRICA..

7. www.adultvibesuae.com offers all of the top adult novelties - 24 hours a day - 7 days a week.

8. No check-out lines, traffic, poor weather, misleading sales people! Just honesty and sincerity at a competitive price, delivered right to your door.

9. Quick and easy, safe and secure.

10. Discreet billing on your credit card statement and shipping labels as we will show up as TBMBM.

11. Saudi warranty.

12. No duties or border hassles. Just quick shipping from our Canadian warehouse. We stock everything we sell. No multiple shipments to you or products being drop shipped. This allows us to get you the product quickly and provide the best customer service.